Customer Mobile Application (CMA)

Power Up Customer Engagement

Apps are now an integral part of our daily life.

Powercom mobile-web application brings energy consumption information directly to the consumer’s fingertips helping utilities connect with their customers. Users can track electricity, water, or gas use and view their estimated bill.

Our Customer Mobile App provides the customer with an easy way to control the energy consumption and costs, as well access to different services.

CMA functionalities:

+ Consumption information

+ Prepayment information

+ Vending/payment of bills

+ Remote meter charging

+ Analytics and charts

+ Forecasting

+ Energy calculator

+ Notifications

+ Manual readings

+ Customers reports and feedback (e.g. equipment malfunction)

+ Information (e.g. ‘about’, office nearby)

The Application also provides a platform for implementing peak load management functionality by providing existing tariff & incentives rates, participation options and more.

The CMA is integrated with all relevant modules, for example, the Outage Management System notifies about planned outages, the MDM collects consumption information, the Vending Management System collects prepayment information, and more.